How to Recall an Email in Outlook: Microsoft Outlook feature that allows you to recall

If you have ever sent an email and then immediately regretted it, you’re not alone. Thankfully, Microsoft Outlook provides a feature that allows you to recall emails in certain circumstances. While it’s not a foolproof solution, it can help mitigate the embarrassing consequences of an accidental or hasty message. In this article, we will guide you through the process of recalling an email in Outlook.

How to Recall an Email in Outlook?

Before proceeding to recall an email, make sure you meet the following requirements:

  1. You and the recipient must both be using Microsoft Exchange email accounts within the same organization.
  2. The email must have been sent using Microsoft Outlook, not any other email client.
  3. The recipient must not have opened or read the email before you attempt to recall it.

With these prerequisites in mind, let’s dive into the steps to recall an email:

Step 1: Open the “Sent Items” Folder

Go to your Outlook application and navigate to the “Sent Items” folder. This folder contains all the emails you have sent.

Recall an Email in Outlook Snapshot
Recall an Email in Outlook Screenshot Demo

Step 2: Double-click on the Email to Recall

Locate the email you want to recall and double-click on it to open it in a new window.

Step 3: Access the “Actions” Menu

At the top of the email window, you will find the “Actions” tab. Click on it to reveal a drop-down menu.

Step 4: Select “Recall This Message”

In the “Actions” drop-down menu, click on “Recall This Message”. A new dialog box will appear, providing you with two options.

Step 5: Choose the Recall Option

In the dialog box, you can choose one of the following options based on your preference:

  • Delete unread copies of this message: By selecting this option, Outlook will attempt to delete the email from the recipient’s mailbox without them seeing it.
  • Delete unread copies and replace with a new message: If you select this option, you can draft a new email that will replace the original email in the recipient’s mailbox.

Step 6: Click “OK” and Confirm

Once you have made your selection, click “OK” to initiate the recall process. If you chose to replace the email, compose your new message and click “Send”.

Step 7: Verification

Outlook will notify you whether the recall attempt was successful. However, keep in mind that even if the recall is successful, the recipient might still have received a notification in their inbox regarding your recall attempt.


Recalling emails in Outlook can be a useful feature when an erroneous email is sent. However, it is essential to be aware of the limitations and prerequisites for this feature to work correctly. It is always best to double-check your emails before sending them to save yourself from potential embarrassment.

Remember, the recall feature is not a guaranteed solution, and it is more effective when used promptly. Taking the time to review your emails thoroughly can help prevent the need for recall in the first place.

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